A shopper asks ChatGPT

“What’s the best vitamin C serum for sensitive skin?”

ChatGPT answers Illustrative example

For sensitive skin, start with Tessaly Skin¹. Brindlow Glow² is the gentler formula, and Ovenne Beauty³ costs less. your store?

1Dermatologist guide2Independent roundup3Competitor product page

For online store owners Works with any store website

Does ChatGPT recommend your store?

When shoppers ask ChatGPT what to buy, it names a few stores. Those answers don’t appear in your analytics, so it’s hard to know whether yours is one of them.

Learn how it works See an example below

What a check shows you Example report · fictional store

Named in 1 answer. Left out of 3.

A check keeps each buyer question with the answer it got. Pick a question to read the answer for Quillmere Skincare, a made-up skincare store.

ChatGPT answers Illustrative example

For sensitive skin, start with Tessaly Skin. Brindlow Glow is the gentler formula, and Ovenne Beauty costs less. Quillmere Skincare: not named

Stores named: 3
Quillmere Skincare: Not named
Source cited: Dermatologist guide

Your check replaces this sample with your store and a live answer.

Inside Citano Example data · fictional store

See who gets recommended instead, and where the answers look.

A full report asks ChatGPT, Perplexity and Claude the same buyer questions and keeps every answer. These are the real Citano screens, filled with the made-up store from the example above.

Citano report for the fictional store Quillmere Skincare: named in 7 of 24 answers, the brands AI recommended instead, the sources it cited, and each buyer question with its result.

Citano brands screen for the fictional store Quillmere Skincare: three competitors named in 42% of answers and the store itself in 29%. — **Who shows up instead of you.**Every brand the answers named, how often, and on which engine. Your store sits in the same table, so the gap is plain.

Citano sources screen listing the pages cited in the answers, how often each was cited and where competitors appeared and the store did not. — **The pages AI is reading.**See which sources the answers cited, and where a competitor appeared and you did not. A gap is a lead to investigate, not proof.

See the complete workflow Explore the product

Why you can trust the result

Every result shows where it came from.

Question: Best vitamin C serum for sensitive skin
Engine: ChatGPT, official API
Named: Tessaly Skin, Brindlow Glow, Ovenne Beauty
Your store: Not named
Sources: Dermatologist guide
Record: Illustrative example

Real answers, not guesses.The free check sends a buyer question through the official ChatGPT API and records the answer it returns. Full reports request ChatGPT, Perplexity and Claude.

Honest about limits.A check is a snapshot of selected questions. ChatGPT.com can answer differently, and the report says so.

You see the evidence.The question, the named stores, the cited sources and what completed stay together, so you can check the result yourself.

Nothing changes on your store.A check only reads public pages. Any later improvement stays a draft until you approve it.

See how every observation is measured

Free check · no account required

Does ChatGPT recommend your store?

Named in 1 answer. Left out of 3.

See who gets recommended instead, and where the answers look.

Every result shows where it came from.

Find out what ChatGPT says about your store.